External review
A person who disagrees with the result of an internal review can then apply to the Information Commissioner for an external review. Details of the external review process will be advised to applicants when the internal review decision is issued.
The Information Commissioner is an independent external review authority established under the FOI Act, to investigate and review decisions of agencies and Ministers.
The external review process
A complaint must be made in writing to the Information Commissioner and must supply an address to which notices can be sent.
A complaint must give particulars of the decision to be reviewed and attach a copy of the decision and reasons given to you by the agency.
The application can be made in a letter or on the application form provided by the Information Commissioner. There is no charge for review by the Information Commissioner.
What sort of decisions can the Information Commissioner review?
Any FOI decision made by the department about an access application. Specifically, the Information Commissioner can review decisions:
- not to amend personal information
- not to make a notation or attachment to the information if requested by the applicant
- a decision of the Premier to issue an exemption certificate, but only by determining whether reasonable grounds existed for the issue of such a certificate.
Time limits applying to Review by the Information Commissioner
Original access applicants have 60 days after being given notice of the decision to complain to the Information Commissioner and seek a review.
Third parties affected by a decision of this agency have 30 days to lodge a complaint with the Information Commissioner.
In some circumstances, the Information Commissioner may allow complaints to be lodged after these time periods have elapsed.
How the Information Commissioner reviews complaints
The Information Commissioner will decide on the best way of dealing with a complaint. Usually this will involve inspecting the disputed documents and conferring with complainants, the agency and with any other parties in trying to find an acceptable solution.
The Information Commissioner may also seek further information, which may be required in written form.
Complainants will be given every opportunity to present their cases.
Complainants may be represented by a legal practitioner or by any other person if required to appear before the Commissioner.
Appealing a decision of the Information Commissioner
Decisions of the Information Commissioner are final except on a question of law arising out of any decision of the Commissioner.